Refund & Exchange Policy

At 2ndStories, we offer a 7-day exchange and return policy from the date of delivery.

Exchange & Return Conditions

• Requests must be made within 7 days of receiving the order.
• Items must be unused, unwashed, and in their original condition with tags attached.
• Products showing signs of wear, damage, or alteration are not eligible.

Eligible Reasons

• Wrong size received
• Wrong item delivered
• Damaged or defective product

Refunds

Refunds are only applicable if:

• The item is defective or damaged.
• The wrong item was delivered.
• A replacement item is unavailable.

How to Request

To request an exchange or return, contact our customer support team within 7 days of delivery with your order details.

WhatsApp Support: 0323-9577684

Contact Us

For any exchange, return, or refund inquiries, contact us on WhatsApp:
0323-9577684

2ndStories reserves the right to reject returns or exchanges that do not meet the above conditions.

🖤 Thank you for shopping with 2ndStories.